Ages 21+

et999's commitment to responsible gaming

Enjoy entertainment safely, securely, and mindfully — et999 is always by your side to help you play within the right limits.

Our responsible gaming policy

et999's core goal is to provide you with an entertaining experience

et999 believes that online gaming and betting can be an enjoyable form of entertainment — but only when enjoyed responsibly. We always want every player on our platform to play in a safe and secure environment. Responsible gaming means knowing your limits, staying within a set budget, managing your time, and enjoying entertainment without neglecting your family and work responsibilities.

At et999, we have built a platform where you stay in control of your own gaming. From setting deposit limits to taking a temporary break or a full self-exclusion — everything is within your reach.

21+ For ages 21 and above only. The minimum age to open an account and place bets at et999 is 21.

Warning

Gambling can be addictive and may cause financial harm. If you feel that gaming is going beyond your control, contact our support team immediately.

Protection tools

All the features et999 offers to keep your gaming experience safe

Deposit Limit

Set the maximum amount you can deposit daily, weekly, or monthly — on your own terms. Once a limit is set, it takes effect immediately. To increase a limit, you must wait a set period — which protects you from depositing more than intended on impulse.

Time-Out Break

Need a little rest? Take a temporary time-out from 24 hours up to 30 days. During this period, no betting or logging in will be possible from your account. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel you need to stop playing, you can close your account from 6 months up to permanently through self-exclusion. Once this option is activated, no promotional emails will be sent to you either.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once you reach that limit, your betting will be restricted automatically — to help you avoid major financial loss.

Session Time Reminder

Turn on session time reminders to track how long you have been playing. You will be reminded at set intervals. Not letting entertainment become a habit is the key to responsible gaming.

24/7 support

For any issue or concern, contact our Bengali-language 24/7 live chat support team instantly. We are always ready to help with any questions about responsible gaming.

Warning signs of problematic gaming

Seek help if any of the following signs apply to you

  • Continuing to bet in an attempt to recover money you have lost
  • Hiding your gaming from family or friends
  • Borrowing money or breaking into savings to fund betting
  • Trying to stop playing but being unable to
  • Prioritising betting over work, family, or your health
  • Spending more time or money on your account than you intended
  • Feeling anxious, irritable, or mentally restless when you cannot play

Keep yourself protected

A few simple rules for responsible gaming

1

Set a Budget

Decide how much you will spend before you start playing. Make sure this budget does not affect the money needed for your daily living expenses.

2

See it as entertainment

Betting is not a way to earn income — it is a form of entertainment. Accept losses as normal and do not fall into the trap of a "recovery bet".

3

Set a time limit

Decide in advance how long you will play each day. Maintain a healthy balance with other hobbies, family, and work.

4

Do not play under stress

Avoid betting when you are angry, upset, or have been drinking. Make decisions with a calm and clear mind.

5

Take regular breaks

Take breaks during long sessions. Use et999's time-out feature to keep yourself refreshed.

Protection of minors

et999 is committed to protecting children and young people

Only those aged 21 or above may open an account and place bets at et999. We verify age during account registration. Our request to parents and guardians:

  • Use family safety software on your devices
  • Keep passwords and login details out of reach of children
  • Have awareness conversations with your children about online gaming
  • Keep your bank account and payment methods secure

If your child has accidentally created an account, let us know on live chat immediately — we will take action promptly.

Contact us if you need help

If you or someone you know is struggling with a gambling addiction, please seek help. The et999 support team is always by your side and will assist you with complete confidentiality.

24/7 Live Chat — in Bengali
[email protected]
Full confidentiality guaranteed

How to activate protection tools

Just follow a few simple steps

1

Log in to et999

Enter your username and password to access your account through the et999 Login page.

2

Go to Account Settings

Click on your profile icon in the top right corner and open the "Account Settings" or "Responsible Gaming" menu.

3

Set your preferred limits

Choose whichever you need — deposit limit, loss limit, session time, or time-out — and set your value.

4

Confirm

Confirm the set limit by clicking the "Save" button. Lowering a deposit limit takes effect immediately.

5

If you need assistance

Contact our 24/7 live chat for any issue. We will help you activate the right protection measures.

Responsible gaming checklist

  • Have you set a monthly budget?
  • Have you set a deposit limit?
  • Have you turned on session time reminders?
  • Have you informed your family?
  • Are you treating it as entertainment?
  • Will you ask for help if needed?

Responsible gaming FAQ

Answers to the most frequently asked questions

Deposit limits let you control the maximum amount you can deposit daily, weekly, or monthly. Lowering a limit takes effect immediately. However, if you want to increase a limit, you must wait a set period (usually 7 days) — which protects you from depositing more money on impulse.

Yes, once a fixed-term self-exclusion (such as 6 months or 1 year) ends, you can reactivate your account. However, if you choose a permanent self-exclusion, it cannot be reversed. During any exclusion period, we will not send you any marketing messages.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a longer-term solution — ranging from a minimum of 6 months to permanently closing your account. If the problem feels serious, self-exclusion is the better choice.

Start by offering them support with empathy and talk openly about the situation. You can reach the et999 support team by email or live chat — we can provide guidance and assistance. Seeking advice from a mental health professional is also important.

The minimum deposit at et999 is ৳100 — which can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳800. Keep this in mind when managing your budget.

et999's 24/7 live chat provides support directly in Bengali. You can also email [email protected]. Our team is always ready to help with any questions about responsible gaming, setting limits, or advice on addiction.

Enjoy entertainment safely

Play responsibly at et999 — cricket, slots, or live casino, all in a safe environment

Log In Cricket Betting Play Slots Live Casino View FAQ